I am having and issue with the audio on my phone not working on FaceTime. I can hear the caller, but the caller can't hear me. I have tried this with numerous people and it's the same issue with all of them. My speaker is not on mute.
iPhone 6s, iOS 12
Hi polly180,
It seems you're having trouble with the microphone on your iPhone and I want to help.
Follow the steps in this article beginning with cleaning the microphones and testing the microphone by recording a Voice Memo:
If the microphones on your iPhone aren't working - Apple Support
Are you able to be heard on calls or on speakerphone? Have you tried restarting your iPhone?
Let me know what happens and I'll try to help.
Thanks for using the Apple Support Communities.
Hi polly180,
It seems you're having trouble with the microphone on your iPhone and I want to help.
Follow the steps in this article beginning with cleaning the microphones and testing the microphone by recording a Voice Memo:
If the microphones on your iPhone aren't working - Apple Support
Are you able to be heard on calls or on speakerphone? Have you tried restarting your iPhone?
Let me know what happens and I'll try to help.
Thanks for using the Apple Support Communities.
audio not working on Facetime
