Lost ability to print from MBP

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Level 1

8 points

Lost ability to print from MBP

In the last few days, I've lost the ability to print to my HP LaserJet M451nw. Through some troubleshooting, I've determined it's not the printer. I'm able to print from my iPhone via my WLAN and my phone and MBP are on the same SSID. All other network functionality is intact except the printing. I've rebooted my router, printer, and MBP. I've re-added the printer to my network and still nothing. My MBP recognizes the printer, but print jobs never get to it. The print queue states "Printing - Looking for printer" and stalls. Anyone have any thoughts?

Thank you,

Roger

Posted on Feb 18, 2020 12:54 PM

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Answer 1

John Galt

Level 10

155,246 points

Feb 18, 2020 1:20 PM in response to monzarottie

I've re-added the printer to my network and still nothing.

I assume that you added the printer using System Preferences > Printers & Scanners, and when you did that, did you explicitly select AirPrint?

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Answer 2

monzarottie Author

Level 1

8 points

Feb 18, 2020 1:31 PM in response to John Galt

Thanks for your reply John. Actually, I re-added the printer to the network. I don't use AirPrint since we also have PC's on the network. I print via the WLAN.

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Answer 3

monzarottie Author

Level 1

8 points

Feb 18, 2020 1:34 PM in response to John Galt

I just did as you said and that seems to have solved the issue! Really appreciate your assistance John!

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Answer 4

John Galt

Level 10

155,246 points

Feb 18, 2020 2:23 PM in response to monzarottie

👍

Using AirPrint to print from your Mac won't matter to the PCs, which will continue to work as they always have. It's the same concept that applies to your iPhones.

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Lost ability to print from MBP

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