We have an Apple TV and crave account. While we can sign into the crave account on our computer, we cannot on our Apple TV. It asks for the 7 digit verification code which we put in on the website but then we still cannot access it on the Apple TV. It keeps asking us to put in the code over and over. Thoughts?
Usually once the code is entered, the browser refreshes to “success” and the app refreshes immediately and opens. Your time might have expired. Did you try the option to send the code again? It’s right under where you enter the code I believe.
If you are seeing a 7 digit code, go to crave.ca/apple
Crave Support Page:
https://www.crave.ca/en/support/how-do-i-activate-my-apple-tv-15937623
Check also you haven’t reached your device limit:
https://www.crave.ca/en/support/why-i-am-being-told-i-have-too-many-devices-registered-2380969
more troubleshooting:
https://www.crave.ca/en/support/technical-troubleshooting-tips-11273946
Usually once the code is entered, the browser refreshes to “success” and the app refreshes immediately and opens. Your time might have expired. Did you try the option to send the code again? It’s right under where you enter the code I believe.
If you are seeing a 7 digit code, go to crave.ca/apple
Crave Support Page:
https://www.crave.ca/en/support/how-do-i-activate-my-apple-tv-15937623
Check also you haven’t reached your device limit:
https://www.crave.ca/en/support/why-i-am-being-told-i-have-too-many-devices-registered-2380969
more troubleshooting:
https://www.crave.ca/en/support/technical-troubleshooting-tips-11273946
Crave and Apple TV
