You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

marcomosofi Author

Level 1

8 points

MacBook Air

Hey guys,

I have an issue with New Mac update. This message pops up while installing Mac.

Posted on Feb 18, 2020 9:20 PM

Top-ranking reply

sberman

Level 10

268,365 points

Posted on Feb 18, 2020 9:37 PM

It's not at all clear what "new Mac update" means.

Your screen shot shows OS X Lion as being involved. Lion, which was released in 2011, is much too old to handle anything "new".

If you're trying to install MacOS Catalina, which is the current major release, then any MacBook Air which runs OS X Lion is too old to accept it.

View in context

Similar questions

2 replies