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I was charged 4.99$, but I don't have any subscriptions or purchases and I can't reach apple support in Ukraine. What can I do?

I was charged 4.99$, but I don't have any subscriptions or purchases and I can't reach apple support in Ukraine. I checked all information on me phone, and there are not any payments. What can I do?

iPhone 6s

Posted on Feb 19, 2020 1:24 AM

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Question marked as Best reply

Posted on Feb 19, 2020 1:38 AM

Check your bank statement, and if you're sure that the money was withdrown AND if you do not have any purchases or active subscription, contact iTunes Store and explain your problem, filling out and submitting this form:-> iTunes Store – Contact Us – Apple Support

Regards

Giulio

1 reply

I was charged 4.99$, but I don't have any subscriptions or purchases and I can't reach apple support in Ukraine. What can I do?

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