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Level 1

4 points

Can't play some tracks from a purchased album

Hello.

I purchased an album from itunes a couple of days ago but can only play about half of the songs. For the others a error message appears saying my device is not authoriserd to play them. After "re-authorising" my laptop the same message still appears. HELP!! any suggestions?

Windows, Windows 10

Posted on Feb 19, 2020 4:29 AM

Top-ranking reply

Niel

Community+ 2025

Level 10

735,491 points

Posted on Feb 19, 2020 7:00 AM

Delete and redownload the songs which won't play; if you get told that you'll be charged again, click here and ask the iTunes Store staff for assistance.

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Can't play some tracks from a purchased album

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