disabled account

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.

More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

Hope this helps!

Please see:

If your device has been disabled in the App Store and iTunes:

https://support.apple.com/en-us/HT208856

You can also contact Apple ID Support:

https://support.apple.com/apple-id

 For additional support, in the case of iTunes, you can Contact iTunes Support using this form: https://support.apple.com/en-euro/itunes-contact.