O-ring came out of digital crown

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Level 1

8 points

O-ring came out of digital crown

I own an Apple Watch 3. The digital crown was sticking, so I followed Apple's troubleshoot step and rinsed the crown under "luke-warm" water whilst turning and pressing the crown. It worked and the crown came 'unstuck'. However, the next day I noticed a rubber seal hanging out of the crown, on the brink of falling out. I pulled it out and instantly realized that it shouldn't be like that (at first I assumed it was just a piece of random junk that had gotten stuck to my watch when I put it down).

I live in a Pakistan there are no official apple store.Any advice to what i should do..

Apple Watch Series 3, watchOS 6

Posted on Feb 20, 2020 10:45 PM

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Answer 1

Chris_D13

Community Specialist

Feb 23, 2020 5:39 PM in response to misha134

Hey misha134,

Thanks for using Apple Support Communities! I understand that you're experiencing an issue with the Digital Crown of your Apple Watch. I definitely understand wanting to get this taken care of and I can provide some information.

Issues like you're describing are best addresses after being inspected by an authorized technician. I recommend checking out the link below to locate your nearest service options.

Choose your country or region

Thanks again, and have a great day!

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Answer 2

misha134 Author

Level 1

8 points

Mar 1, 2020 9:51 AM in response to Chris_D13

issue is there is only one authorized technician here in Pakistan and they don't deal in apple watch. So I think the only option I have is to keep it away from water.

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O-ring came out of digital crown

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