Are you able to connect an ipod to the internet when you can not figure out the passcode?
Are you able to connect an iPod touch to the internet in order to do a factory reset, when you can not unlock the device?
iPod, iOS 12
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Hello,
Unfortunately you must now fully restore your iPod to factory settings.
Please refer to the following Apple Support documents.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support