Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

What is happened to do that can not change country/region in the personal account?!

Hi,guys!Good evening to log in to see what happen on my Apple ID in which my personal account.

Posted on Feb 21, 2020 5:22 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 21, 2020 5:25 PM

You need a zero account balance and you need to cancel all your subscriptions. If you have cancelled all subscriptions, but some haven’t expired, contact iTunes Support. You need a credit card issued by a bank in the country the store is in, and you need a billing address in that country. If you have an account balance, either buy something more expensive and pay the balance with a credit card or contact iTunes Support and ask them to zero balance your account.


Purchases - View, change, or cancel your subscriptions. https://support.apple.com/en-us/HT202039


Purchases - Subscriptions not billed through Apple https://support.apple.com/en-gb/HT207865


Region - Change your iTunes Store, iBooks Store, or App Store country or region. https://support.apple.com/en-us/HT201389


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.


iTunes Store - Contact Us - Official Apple Support. https://support.apple.com/en-euro/itunes-contact


iTunes Support – world wide https://support.apple.com/choose-country-region/itunes


1 reply
Question marked as Top-ranking reply

Feb 21, 2020 5:25 PM in response to 振权

You need a zero account balance and you need to cancel all your subscriptions. If you have cancelled all subscriptions, but some haven’t expired, contact iTunes Support. You need a credit card issued by a bank in the country the store is in, and you need a billing address in that country. If you have an account balance, either buy something more expensive and pay the balance with a credit card or contact iTunes Support and ask them to zero balance your account.


Purchases - View, change, or cancel your subscriptions. https://support.apple.com/en-us/HT202039


Purchases - Subscriptions not billed through Apple https://support.apple.com/en-gb/HT207865


Region - Change your iTunes Store, iBooks Store, or App Store country or region. https://support.apple.com/en-us/HT201389


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.


iTunes Store - Contact Us - Official Apple Support. https://support.apple.com/en-euro/itunes-contact


iTunes Support – world wide https://support.apple.com/choose-country-region/itunes


What is happened to do that can not change country/region in the personal account?!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.