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Incorrect Apple ID email under my name in iPhone Settings

Hi there, if I go to settings and would like to sign into iCloud it is showing wrong email and I can't get the password reset as it says it is not a apple ID email.

Please any help.

Thanks.

L.

iPhone X

Posted on Feb 21, 2020 8:58 PM

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Question marked as Best reply

Posted on Feb 22, 2020 8:30 AM

If necessary, if you are the original owner, take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store.


Genius Bar Reservation and Apple Support Options - Apple. https://www.apple.com/retail/geniusbar/


or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.


Apple ID - Official Apple Support. https://support.apple.com/apple-id


Contact Apple for help with Apple ID account security - Apple Support. https://support.apple.com/en-us/HT204169


Get Support https://getsupport.apple.com/. Work through the screens to get a chat option.


https://twitter.com/AppleSupport


Or fill out and submit iTunes Store - Contact Us - Official Apple Support https://support.apple.com/en-euro/itunes-contact The form is for iTunes, but it will get passed to the ID Support section.


1 reply
Question marked as Best reply

Feb 22, 2020 8:30 AM in response to Luci_Be

If necessary, if you are the original owner, take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store.


Genius Bar Reservation and Apple Support Options - Apple. https://www.apple.com/retail/geniusbar/


or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.


Apple ID - Official Apple Support. https://support.apple.com/apple-id


Contact Apple for help with Apple ID account security - Apple Support. https://support.apple.com/en-us/HT204169


Get Support https://getsupport.apple.com/. Work through the screens to get a chat option.


https://twitter.com/AppleSupport


Or fill out and submit iTunes Store - Contact Us - Official Apple Support https://support.apple.com/en-euro/itunes-contact The form is for iTunes, but it will get passed to the ID Support section.


Incorrect Apple ID email under my name in iPhone Settings

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