I bought a brand new iPhone 11 Pro in December 2019 and every few weeks calls keep dropping, when I make or receive them. I even had my phone diagnosed and had a new SIM card but every couple of weeks, calls keep dropping. Once I restart the phone it seems to start allowing me to make and receive calls. I read online that it is a software issue? I have an appointment with Apple to inspect my phone.
iPhone 11 Pro, iOS 13
Call Failed or Dropped Calls / Disconnecting
In telecommunications, a dropped-call / Auto Disconnecting Calls / Call-Failed Muted conversation are mainly due to technical reasons / fault at the carrier's end. At times the calls are cut off before the speaking parties had finished their conversation and before one of them had hung up (dropped calls or Call Failed or Auto Disconnection or muted calls).
Few Reasons Your device Keeps Muting / Dropping / Disconnecting Calls or encounter Call Failed.
Options Are...
Hello, my carrier told me to speak to Apple because the issue is with this particular phone I bought in December. I’ve replaced it with a new SIM card last month.
Thank you yes I have a appointment today. Do you think it’s the software as I’ve read online that a few people are experiencing this with iOS 13.3. Really upset as I bought a brand new phone.
Calls keep dropping, whether receiving or making
