Gray screen

Why does my sign in(passcode screen randomly change from black to gray after charging/reboot?

iPhone 6s, iOS 13

Posted on Feb 22, 2020 5:54 AM

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3 replies

Feb 24, 2020 7:35 PM in response to Thypat

Hello Thypat,


Welcome to Apple Support Communities. It sounds like you're seeing the sign in screen change from black to gray after charging or restarting. I'd be happy to share information that may help.


Check to see if you have Dark Mode enabled. Here's how: Use Dark Mode on your iPhone, iPad, or iPod touch.


You may also want to check the brightness settings: Adjust the brightness on your iPhone, iPad, or iPod touch.


If you need more help with this, please reply with the following details:

-Do you see the change in color on any screens, other than where you type in your passcode?

-Did this begin after making any changes to your iPhone?


Take care.

Feb 29, 2020 10:04 AM in response to Thypat

Hello Thypat,


Thank you for your reply and for the additional information.


In reference to the issue with Personal Hotspot, check out this article to see if that may have been what occurred: Use Instant Hotspot to connect to your Personal Hotspot without entering a password.


Also, after you enter your password, does the gray screen go away? Is the gray screen something new that you're seeing, or did this begin after making any changes to your devices?


Take care.

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