iPhone: History & iCloud Drive not working

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iPhone: History & iCloud Drive not working

I have an iPhone 7 with iOS 13.3.1. I have two questions, but I suspect that they are linked.

Having visited several websites by means of Safari on my phone this afternoon, none of them is now shown in History.
If I go to iCloud.com and try to open iCloud Drive, a message appears: 'Unable to load iCloud Drive'. In fact only Photos, Notes, Reminders and Find iPhone are shown on the iCloud.com page.

In Settings>[my name]>iCloud, all possible functions and apps are turned on. I tried turning off Safari here, waiting for several minutes and turning it on again, with no effect.

(On my Mac, History is working and I have no problem with iCloud Drive.)

I should be grateful for help.

iPhone 7, iOS 13

Posted on Feb 22, 2020 10:07 AM

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Answer 1

Best reply

Demo

Level 10

166,519 points

Feb 22, 2020 10:13 AM in response to Michael Graubart

Make sure that you don’t have private browsing turned on. Tap the two squares icon and then tap Private in the lower left corner to end private browsing.
That is how it works on an iPhone, only a computer or an iPad has full iCloud functionality in iCloud.com.

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Answer 2

Feb 22, 2020 10:38 AM in response to Michael Graubart

More info. (in case it is relevant):

Sites that I visited on my Mac are shown in my phone’s History (by courtesy of iCloud) as well as in my Mac’s history. It is sites I visited on my phone that are not shown in the phone’s History.

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Answer 3

Feb 22, 2020 10:51 AM in response to Demo

That’s brilliant! First-class detective work. History is now working perfectly on my phone, and I shall use my Mac to access iCloud Drive in future. Thank you very much indeed for this lightning-quick answer to my problems.

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Answer 4

Demo

Level 10

166,519 points

Feb 22, 2020 10:52 AM in response to Michael Graubart

You’re welcome.

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iPhone: History & iCloud Drive not working

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