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iTunes payment

iTunes just charged me with 0,49€, but I've never owned iTunes nor an iPhone. What should be done? I also had to make an Apple ID to ask this question.

Posted on Feb 23, 2020 3:38 AM

Reply
3 replies

Feb 23, 2020 3:44 AM in response to Upmel

Is this in regard to an email you received? If so, it may be a phishing attempt. See the information below for steps to help identify bogus emails.


  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


If you provided your Apple ID and password at the bogus site, change your password immediately.

  https://support.apple.com/en-us/HT201355


The links below have information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store

 

https://support.apple.com/en-us/HT204759

iTunes payment

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