Spinning Wheel on one area of monitor.

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Spinning Wheel on one area of monitor.

On my MacBook Pro, I get the spinning wheel of death, in a small area of the screen. No matter the application that is up. Even if no apps are open and it’s just the wallpaper screen. I can do nothing in this area because the wheel comes up. If I’m in photoshop or Lightroom, I am unable to do things required on that part of the screen. Even if a dialogue box pops up in that area. Even if All apps are closed and it’s just the Catalina wallpaper, if the cursor is in that area of the screen, I get the spinning wheel. So extremely annoying. I’ve restarted my computer. There’s no apps to force quit (not that is seems it’s linked to any one app). Please help. Extremely frustrating!!

MacBook Pro 13", macOS 10.15

Posted on Feb 23, 2020 11:24 AM

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Answer 1

Top-ranking reply

chris_g1

Community Specialist

Feb 26, 2020 7:35 AM in response to TysonLee

Hi there, TysonLee.

I see that you're having a problem with a particular area on the display of your MacBook Pro. Whenever you even move your mouse to that spot, your Mac begins to buffer. I'm glad to help with this.

Reset NVRAM or PRAM on your Mac -- Reset the nonvolatile random-access memory (NVRAM) using the steps in this article. See if the area is working as expected again.

Use safe mode to isolate issues with your Mac -- If resetting the NVRAM didn't resolve the issue, restart your Mac in safe mode and test how it responds. If it works while in safe mode, reboot normally and test again in your own user account. If not, continue to "How to test an issue in another user account on your Mac" below.

How to test an issue in another user account on your Mac -- If the issue is also happening in safe mode, use this article to create and test a new administrative user account. This will demonstrate if the issue is isolated to your account, or if it's system wide.

Let me know how that goes, and take care!

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