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my apple music is not working

What can I do if my apple music says I have no subscription but I do. It's a family plan and none of us can play music.

iPhone XR, iOS 13

Posted on Feb 23, 2020 1:52 PM

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Question marked as Top-ranking reply

Posted on Feb 23, 2020 4:24 PM

Did you follow these steps (especially step 5 to set-up Family Sharing):


Get an Apple Music family subscription - Apple Support


Set up Family Sharing - Apple Support


1 reply

my apple music is not working

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