Outlook 365 spotlight search function not working after migrating via Time Machine restore to new MacBook Pro running Catalina

Outlook 365 works perfectly on my old MacBook Pro running Mojave 10.14.6. I purchased a new 16" MacBook Pro running Catalina 10.15.3. I migrated all programs and data from the old to the new using Time Machine. Everything works perfectly, but Spotlight is not indexing my emails so that I can search them in Outlook. Microsoft says Apple's OS is causing the issue, and Apple says . . . it's Microsoft's fault. I have tried all Microsoft suggestions with no success. Apple told me they don't give a ****. Would uninstalling Outlook and reinstalling it help?

MacBook Pro 16", macOS 10.15

Posted on Feb 23, 2020 9:20 PM

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Question marked as Top-ranking reply

Posted on Mar 2, 2020 8:45 PM

Had the exact same problem after migrating my data to a new Macbook Pro, running Catalina ver. 10.15.3 and Outlook ver. 16.34.


Tried all the suggestions I could find (put Outlook Main profile from library and add it to PRIVACY tab in Spotlight and then putting it back), Terminal commands to rebuild index for Outlook messages (but certain parameters used are no longer working in latest MacOS), trying to use the recommended Outlook Repair utility (also not working since MacOS 10.14.


I found a link with detailed alternative solution proposals under

https://www.repairwin.com/fix-outlook-for-mac-search-not-working-no-results/


There the following solution under METHOD 6 / *TIP worked:


*TIP: Here is an alternative method to re-build the Outlook 2016 Database in MAC:


1.  Go to the following location:


  • ~/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/Main Profile/Data


2. Move the Outlook.sqllite file to your desktop. (This will force Outlook to detect an issue and to do an auto rebuild).


3. When the Rebuild is completed, open Outlook and perform a search.


4. If the search is working then delete the 'Outlook.sqllite' file from your desktop


When I tried, first nothing happened (I had Outlook closed). I tried to open Outlook. A small dialog pops up telling me that there is something wrong with Outlook and it needs to be repaired. I clicked on the REPAIR button and Outlook started to rebuild the Main profile with its messages by creating a new Main Profile, copying the data and leaving the old profile under (BACKED UP) Profile.


Took a while. Afterwards the search works again.


Checking on the Outlook Main Profile under

~/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles

I found a new Main Profile and the old backed up Profile.


Hope it might help....





2 replies
Question marked as Top-ranking reply

Mar 2, 2020 8:45 PM in response to chip225

Had the exact same problem after migrating my data to a new Macbook Pro, running Catalina ver. 10.15.3 and Outlook ver. 16.34.


Tried all the suggestions I could find (put Outlook Main profile from library and add it to PRIVACY tab in Spotlight and then putting it back), Terminal commands to rebuild index for Outlook messages (but certain parameters used are no longer working in latest MacOS), trying to use the recommended Outlook Repair utility (also not working since MacOS 10.14.


I found a link with detailed alternative solution proposals under

https://www.repairwin.com/fix-outlook-for-mac-search-not-working-no-results/


There the following solution under METHOD 6 / *TIP worked:


*TIP: Here is an alternative method to re-build the Outlook 2016 Database in MAC:


1.  Go to the following location:


  • ~/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/Main Profile/Data


2. Move the Outlook.sqllite file to your desktop. (This will force Outlook to detect an issue and to do an auto rebuild).


3. When the Rebuild is completed, open Outlook and perform a search.


4. If the search is working then delete the 'Outlook.sqllite' file from your desktop


When I tried, first nothing happened (I had Outlook closed). I tried to open Outlook. A small dialog pops up telling me that there is something wrong with Outlook and it needs to be repaired. I clicked on the REPAIR button and Outlook started to rebuild the Main profile with its messages by creating a new Main Profile, copying the data and leaving the old profile under (BACKED UP) Profile.


Took a while. Afterwards the search works again.


Checking on the Outlook Main Profile under

~/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles

I found a new Main Profile and the old backed up Profile.


Hope it might help....





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Outlook 365 spotlight search function not working after migrating via Time Machine restore to new MacBook Pro running Catalina

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