Downloading apps
When I try to download an app it says my account is disabled. How do I fix this?
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If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.
You may also check on this Apple Support link: https://support.apple.com/en-us/HT204106
Hope it helps!