when i reset security question and i follow step that apple web site recommend after that the web site
show below message. how to i reset it ?
"Cannot Reset Security Questions
We don’t have sufficient information to reset your security questions."
You need to call Apple ID Support.
Contact Apple for help with Apple ID account security - Apple Support. https://support.apple.com/en-us/HT204169
Get Support https://getsupport.apple.com/. Work through the screens to get a chat option.
https://twitter.com/AppleSupport
Or fill out and submit iTunes Store - Contact Us - Official Apple Support https://support.apple.com/en-euro/itunes-contact The form is for iTunes, but it will get passed to the ID Support section.
From the article below.
Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.
Security and your Apple ID - Apple Support. https://support.apple.com/en-us/HT201303
You need to call Apple ID Support.
Contact Apple for help with Apple ID account security - Apple Support. https://support.apple.com/en-us/HT204169
Get Support https://getsupport.apple.com/. Work through the screens to get a chat option.
https://twitter.com/AppleSupport
Or fill out and submit iTunes Store - Contact Us - Official Apple Support https://support.apple.com/en-euro/itunes-contact The form is for iTunes, but it will get passed to the ID Support section.
From the article below.
Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.
Security and your Apple ID - Apple Support. https://support.apple.com/en-us/HT201303
If you don’t know the answers to your security questions go to
If you forgot the answers to your Apple ID security questions
https://support.apple.com/en-us/HT201485
If you need additional Apple ID support use
Apple ID Support https://support.apple.com/apple-id Go to the bottom of the page to “Tell us how we can help” Click the Get support tab. Choose “Disabled Apple ID” and then “Your account has been disabled in the App Store or iTunes alert”—which will allow you to schedule a call with Apple
How i reset security question if i forgot answer ?
