You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

What is APPLE COM BILL?

There’s is a suspicious account being deducted on my CreditCard addressed as APPLE COM BILL. The CreditCard that had been charged by that account was never been registered on my Apple Account, I haven’t used any of my CreditCards, just only my DEBIT CARD.

iPhone X, iOS 13

Posted on Feb 25, 2020 12:17 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 25, 2020 7:09 AM

If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.


iTunes Store - Contact Us - Official Apple Support. https://support.apple.com/en-euro/itunes-contact


iTunes Support – world wide https://support.apple.com/choose-country-region/itunes


8 replies
Question marked as Top-ranking reply

Feb 25, 2020 7:09 AM in response to jergine

If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.


iTunes Store - Contact Us - Official Apple Support. https://support.apple.com/en-euro/itunes-contact


iTunes Support – world wide https://support.apple.com/choose-country-region/itunes


Feb 25, 2020 12:33 AM in response to jergine

I think it is a scam. You, you'll need to contact your credit card company.


And, here is some information on how to "Avoid phishing emails, fake 'virus'

alerts, phony support calls, and other scams:" https://support.apple.com/en-us/HT204759This

read also provides information on how to "report phishing attempts and

other suspicious messages to Apple."

 

Here is another read that covers scamming. It deals with the App and itunes Stores,

but it also has more general applicability https://support.apple.com/en-gb/HT201679

Feb 25, 2020 7:11 AM in response to donv_the_ghost

Yes, I think so. I hope APPLE will do something about these SCAMMERS, because they’re ruining APPLE’s reputation. I hope they will provide the GUARANTEED NAMES of their Services that will be deducted on the customer’s account.


Honestly I don’t have a problem with APPLE Co. because every time there’s a deduction under their name it always send me Email notification.


I already contacted my CreditCard Co. and they asked me to call the APPLE for further clarification & details about this thing because they don’t have the direct access connecting my concern and by that time I can give them a callback.

What is APPLE COM BILL?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.