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ilse2001 Author

Level 1

4 points

Black screen iphone8

My Iphone8 crashed and now the screen is black with a loading logo and it isn't responding when I puss the buttons or when I try to charge it. How can I fix this?

iPhone 8, iOS 13

Posted on Feb 25, 2020 1:14 AM

Best reply

ProustGiulio

Level 10

208,037 points

Posted on Feb 25, 2020 2:55 AM

We can't diagnose your issue remotely, sorry.

If you already tried to force restart your device to no avail, using these instructions:-> Force restart iPhone – Apple Support

you need to have it inspected at an Apple Store or Authorized Service Provider. After checking it out, they'll give you all the available options:-> Apple – Location Selector

Regards

Giulio

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Black screen iphone8

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