You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Failed Cellular Update?

I didn't manually update my phone, but it restarted and updated itself(?) and now I don't have any cellular service. When I go to Settings, the Cellular option says "Error" and when I click on it, it says that an update is required to use cellular data on this iPhone. I do not have a Mac so I don't know how to fix my phone.

iPhone 7, iOS 13

Posted on Feb 25, 2020 5:44 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 25, 2020 6:18 AM

Annabelle,

Take your iPhone to an Apple Store or an Authorized Repair Center and have them examine it.

No Service after iOS 13 update:

Your iPhone 7 may be part of the iPhone 7 Repair program and you can check whether you qualify by using the information in this link iPhone 7 Repair Program for "No Service" Issues - Apple Support .


Axel F.

1 reply
Question marked as Top-ranking reply

Feb 25, 2020 6:18 AM in response to annabelle184

Annabelle,

Take your iPhone to an Apple Store or an Authorized Repair Center and have them examine it.

No Service after iOS 13 update:

Your iPhone 7 may be part of the iPhone 7 Repair program and you can check whether you qualify by using the information in this link iPhone 7 Repair Program for "No Service" Issues - Apple Support .


Axel F.

Failed Cellular Update?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.