Problems accessing M

Question

Level 1

9 points

Problems accessing M

Anyone having problems with the new security level (using the M&S banking app) to access their M & S internet banking account? M & S Support believe it could be Safari causing the problem!

MacBook Air 13", OS X 10.10

Posted on Feb 25, 2020 5:51 AM

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Answer 1

Top-ranking reply

dominic23

Level 10

84,018 points

Feb 25, 2020 6:11 AM in response to HenryTudor

Visit the Bank website.

Safari > Preferences >Privacy > Website Tracking

Disable "Prevent cross site tracking" temporarily.

Disable "Block all cookies".

Click Safari in the menu bar and choose "Settings for this website" .

When the pop-up appears, choose "Allow" for "Pop-up Windows".

For more info:

https://support.apple.com/guide/safari/privacy-sfri35610/mac

https://support.apple.com/guide/safari/websites-ibrwe2159f50/mac

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Answer 2

Eric Root

Level 10

685,221 points

Feb 25, 2020 12:43 PM in response to HenryTudor

Try another browser as a test.

Firefox 10.9 or higher. https://www.mozilla.org/en-US/firefox/new/

Opera Browser 10.9 or higher. https://www.opera.com/computer?gclid=CI7J466rh8wCFRNahgod1f4BNg

SeaMonkey 10.9 or higher8. http://www.seamonkey-project.org/

Waterfox 10.8 or higher. https://www.waterfox.net/download/

You can also try Safari Technology Preview. Go to Safari/Preferences/Advanced and check Show Develop menu in menu bar. Go to the Develop menu and select Get Safari Technology Preview. Open from the Applications folder.

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