Recovering Pictures while Stuck on Apple logo

My iPhone X is stuck on the Apple Logo and when connected to my Macbook Pro it says that I must restore the phone. Is there a way to recover my pictures from the phone before the restore?

iPhone X, iOS 11

Posted on Feb 25, 2020 1:27 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 25, 2020 1:40 PM

No. But by default, when you are signed in to iCloud on the iPhone, the device is performing backups of your data.


If you did sign in to iCloud, and haven't made change to the iCloud Backup settings, after the iPhone restore is done via your Mac, restore the data from iCloud backup; you might not get all data back but at least some.

2 replies
Question marked as Top-ranking reply

Feb 25, 2020 1:40 PM in response to SahilPatelSP

No. But by default, when you are signed in to iCloud on the iPhone, the device is performing backups of your data.


If you did sign in to iCloud, and haven't made change to the iCloud Backup settings, after the iPhone restore is done via your Mac, restore the data from iCloud backup; you might not get all data back but at least some.

Feb 25, 2020 1:33 PM in response to SahilPatelSP

No. It’s too late now. Restore the phone so that you can use it again. If you do have a backup that includes the photos, restore the backup and you should get the photos back. Any photos that you took or that were added to the device after the last backup will be unrecoverable.


Follow these instructions.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Recovering Pictures while Stuck on Apple logo

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.