apple ID is locked

If your Apple ID is locked or disabled - Apple Support. https://support.apple.com/en-us/HT204106

If you have changed your ID or password, have you followed the steps in this article?

What to do after you change your Apple ID or password - Apple Support. https://support.apple.com/en-us/HT204071

If necessary, contact Apple ID Support.

Apple ID - Official Apple Support. https://support.apple.com/apple-id

Contact Apple for help with Apple ID account security - Apple Support. https://support.apple.com/en-us/HT204169

Get Support https://getsupport.apple.com/. Work through the screens to get a chat option.

https://twitter.com/AppleSupport

Or fill out and submit iTunes Store - Contact Us - Official Apple Support https://support.apple.com/en-euro/itunes-contact The form is for iTunes, but it will get passed to the ID Support section.

From the article below.

Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.

Security and your Apple ID - Apple Support. https://support.apple.com/en-us/HT201303

See these Apple reads on activation lock

Activation Lock for iPhone, iPad, and iPod touch https://support.apple.com/en-us/HT201365

Turn off Activation Lock https://support.apple.com/en-us/HT201441

If you can't activate your iPhone https://support.apple.com/en-us/HT201407

Go to How would you like to get help?https://getsupport.apple.com/?caller=kbase&PRKEYS=PF9&category_id=SC0068&symptom_id=20167

Note that Apple usually won’t unlock a phone without seeing its serial number on your purchase receipt. You may be able to take the receipt and the phone the to the genius bar (make an appointment https://www.apple.com/retail/geniusbar/) of a brick and mortar Apple Store for help in removing the lock.