Location Services

My location floats around and shows that I’m in a completely different location than where I am. I think my iCloud has been hacked.

Posted on Feb 27, 2020 8:35 AM

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Question marked as Top-ranking reply

Posted on Feb 29, 2020 1:48 PM


Hello k8ybrown7,


Thanks for asking the Apple Support Communities for help with your iCloud location.


Location is an approximate location based on the IP address. This article talks about this: Two-factor authentication for Apple ID - Apple Support


"What if I don’t recognize the location shown in my sign in notification?


When you sign in on a new device, you’ll get a notification on your other trusted devices that includes a map showing the approximate location of the new device. This is an approximate location based on the IP address the device is currently using, rather than the exact location of the device. The location shown might reflect the network you're connected to, and not your physical location.


If you know you’re the person trying to sign in but you don’t recognize the location shown, you can still tap Allow and continue signing in. However, if you ever see a notification that your Apple ID is being used to sign in on a new device and you're not the one signing in, tap Don’t Allow to block the sign in attempt."


Lets check to make sure your location settings are correct:


About privacy and Location Services in iOS and iPadOS - Apple Support


Turn Location Services and GPS on or off on your iPhone, iPad, or iPod touch - Apple Support


"Location Services uses GPS and Bluetooth (where they're available), along with crowd-sourced Wi-Fi hotspots and cellular towers to determine the approximate location of your device."


If you are still concerned, you can change your Apple ID password. Please check this article: If you think your Apple ID has been compromised - Apple Support


Thanks and have a wonderful day.

1 reply
Question marked as Top-ranking reply

Feb 29, 2020 1:48 PM in response to k8ybrown7


Hello k8ybrown7,


Thanks for asking the Apple Support Communities for help with your iCloud location.


Location is an approximate location based on the IP address. This article talks about this: Two-factor authentication for Apple ID - Apple Support


"What if I don’t recognize the location shown in my sign in notification?


When you sign in on a new device, you’ll get a notification on your other trusted devices that includes a map showing the approximate location of the new device. This is an approximate location based on the IP address the device is currently using, rather than the exact location of the device. The location shown might reflect the network you're connected to, and not your physical location.


If you know you’re the person trying to sign in but you don’t recognize the location shown, you can still tap Allow and continue signing in. However, if you ever see a notification that your Apple ID is being used to sign in on a new device and you're not the one signing in, tap Don’t Allow to block the sign in attempt."


Lets check to make sure your location settings are correct:


About privacy and Location Services in iOS and iPadOS - Apple Support


Turn Location Services and GPS on or off on your iPhone, iPad, or iPod touch - Apple Support


"Location Services uses GPS and Bluetooth (where they're available), along with crowd-sourced Wi-Fi hotspots and cellular towers to determine the approximate location of your device."


If you are still concerned, you can change your Apple ID password. Please check this article: If you think your Apple ID has been compromised - Apple Support


Thanks and have a wonderful day.

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Location Services

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