iPad pro

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Level 1

4 points

iPad pro

I forget my iPad password and I have restored it.When I was signing in to my iCloud it is asking the old iPad password.what should I do? I don't remember my old password.

iPad Pro, iOS 13

Posted on Feb 28, 2020 6:05 AM

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Answer 1

Feb 28, 2020 9:56 AM in response to Gunasairam

Do you mean you were not allowed to sign in or that you were asked for the old iPad password? Did you see a message that said something like your Apple ID has been locked or disabled? If yes, see https://support.apple.com/en-us/HT204106

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Answer 2

Eric Root

Level 10

685,221 points

Feb 28, 2020 10:43 AM in response to Gunasairam

Have you tried going to Settings/Your Name, scrolling to the bottom, and then tap sign out? Then sign in with the ID and new password.

What to do after you change your Apple ID or password - Apple Support. https://support.apple.com/en-us/HT204071

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