Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Strange Emails...

Hey guys. I have been getting weird emails saying my account will lock if I don’t login to my icloud. I know my password and logged in, but then got another strange email saying a phone that I don’t have logged into my icloud and I have to go to this website to fix it. I can’t tell if it’s legit, but when I clicked the link my phone told me it wasn’t secure. How do these people have my info and how the heck am I getting scammed like this?

iPhone 6, iOS 10

Posted on Feb 28, 2020 9:14 AM

Reply
Question marked as Best reply

Posted on Feb 28, 2020 9:15 AM

  • Apple does not send such messages. 
  • Apple would not warn of a pending account issue, giving you a deadline to fix the issue. 
  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


If you provided your Apple ID and password at the bogus site, change your password immediately.

  https://support.apple.com/en-us/HT201355


The links below have information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store

 

https://support.apple.com/en-us/HT204759

3 replies
Question marked as Best reply

Feb 28, 2020 9:15 AM in response to jordyh97

  • Apple does not send such messages. 
  • Apple would not warn of a pending account issue, giving you a deadline to fix the issue. 
  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


If you provided your Apple ID and password at the bogus site, change your password immediately.

  https://support.apple.com/en-us/HT201355


The links below have information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store

 

https://support.apple.com/en-us/HT204759

Strange Emails...

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.