You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Jowin14 Author

Level 1

4 points

Apple TV won’t play my movie

My moves won’t play. It will just show up the intro and won’t do anything

Posted on Feb 28, 2020 5:43 PM

Top-ranking reply

Urquhart1244

Community+ 2024

Level 10

143,472 points

Posted on Feb 28, 2020 10:15 PM

What is you model Apple TV? Identify your Apple TV model - Apple Support

What intro are you referring to? If you are on a page that has a Play button on screen, then navigate to that Play button on screen and confirm by pressing select to start watching it –– not the Play button on your remote.

View in context

Apple TV won’t play my movie

Similar questions