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Forgot Apple ID and password

Posted on Mar 1, 2020 3:26 AM

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Question marked as Best reply

Posted on Mar 1, 2020 5:37 AM

See


Activation Lock for iPhone, iPad, and iPod touch https://support.apple.com/en-us/HT201365

 

Turn off Activation Lock https://support.apple.com/en-us/HT201441

 

If you can't activate your device https://support.apple.com/en-us/HT201407

 

Go to How would you like to get help?https://getsupport.apple.com/?caller=kbase&PRKEYS=PF9&category_id=SC0068&symptom_id=20167

 

Note that Apple usually won’t unlock a device without seeing its serial number on your purchase receipt. You may be able to take the receipt and the phone the to the genius bar (make an appointment https://www.apple.com/retail/geniusbar/) of a brick and mortar Apple Store for help in removing the lock.


2 replies
Question marked as Best reply

Mar 1, 2020 5:37 AM in response to Tropical49

See


Activation Lock for iPhone, iPad, and iPod touch https://support.apple.com/en-us/HT201365

 

Turn off Activation Lock https://support.apple.com/en-us/HT201441

 

If you can't activate your device https://support.apple.com/en-us/HT201407

 

Go to How would you like to get help?https://getsupport.apple.com/?caller=kbase&PRKEYS=PF9&category_id=SC0068&symptom_id=20167

 

Note that Apple usually won’t unlock a device without seeing its serial number on your purchase receipt. You may be able to take the receipt and the phone the to the genius bar (make an appointment https://www.apple.com/retail/geniusbar/) of a brick and mortar Apple Store for help in removing the lock.


Mar 1, 2020 6:56 AM in response to Tropical49

See if you can recover the ID/password.


Apple ID - How to find your Apple https://support.apple.com/en-us/HT201354 An iCloud e-mail address is an Apple ID.


Apple ID - Find https://iforgot.apple.com/appleid#!&section=appleid


Enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage https://appleid.apple.com/#!&page=signin


Apple ID – Forgot Password https://support.apple.com/en-us/HT201487



Forgot Apple ID and password

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