Siri not working when phone locked

Hello has any else experienced this problem? Siri does not work when phone locked. I go into settings and the. Face ID & passcode and set it’s allow Siri when locked but when I check again the button has slide back to disallow again. Restarted my phone but nothing has helped.

iPhone X

Posted on Mar 1, 2020 2:56 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 3, 2020 6:59 PM

Hello again Perfection1day,


Thanks for reaching back out. Let's try turning your Siri settings completely off by navigating to Settings > Siri & Search and make sure that all settings are off. Next, restart the iPhone again:

Restart your iPhone, iPad, or iPod touch   

After restarting, turn back on all Siri settings.


Take care.

3 replies
Question marked as Top-ranking reply

Mar 3, 2020 6:59 PM in response to Perfection1day

Hello again Perfection1day,


Thanks for reaching back out. Let's try turning your Siri settings completely off by navigating to Settings > Siri & Search and make sure that all settings are off. Next, restart the iPhone again:

Restart your iPhone, iPad, or iPod touch   

After restarting, turn back on all Siri settings.


Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Siri not working when phone locked

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.