Notifications

I am experiencing an issue where I cannot view any of my notifications when my iPhone screen is locked. I can hear the notifications but cannot view them when the screen is locked. I believe all of my settings are correct but still do not see the notifications when they are received. Please advise. Thank you.

iPhone XS Max, iOS 13

Posted on Mar 1, 2020 4:33 PM

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Question marked as Top-ranking reply

Posted on Mar 1, 2020 4:43 PM

Double check a few things please - Go To Settings-->>Notifications and then tap on the app(s) that you want to see notifications on locked screen. Make sure that all three options under ALERTS are checked and appear blue as show in the image below.


If the settings are set right then Try Force ReStarting your iPhone and see if that solves it. Thanks.


Axel F.

5 replies
Question marked as Top-ranking reply

Mar 1, 2020 4:43 PM in response to dkbkny

Double check a few things please - Go To Settings-->>Notifications and then tap on the app(s) that you want to see notifications on locked screen. Make sure that all three options under ALERTS are checked and appear blue as show in the image below.


If the settings are set right then Try Force ReStarting your iPhone and see if that solves it. Thanks.


Axel F.

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Notifications

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