I am experiencing an issue where I cannot view any of my notifications when my iPhone screen is locked. I can hear the notifications but cannot view them when the screen is locked. I believe all of my settings are correct but still do not see the notifications when they are received. Please advise. Thank you.
iPhone XS Max, iOS 13
Double check a few things please - Go To Settings-->>Notifications and then tap on the app(s) that you want to see notifications on locked screen. Make sure that all three options under ALERTS are checked and appear blue as show in the image below.
If the settings are set right then Try Force ReStarting your iPhone and see if that solves it. Thanks.
Axel F.
Double check a few things please - Go To Settings-->>Notifications and then tap on the app(s) that you want to see notifications on locked screen. Make sure that all three options under ALERTS are checked and appear blue as show in the image below.
If the settings are set right then Try Force ReStarting your iPhone and see if that solves it. Thanks.
Axel F.
Hello,
Can you Force close all your apps first?
Then try Force ReStarting your iPhone again.
Ensure that your notification alerts are set correctly again as mentioned in my earlier post.
Axel F.
Hi. I contacting you again to report the issue is occurring again. I did not change anything and am really confused as to why I am again not receiving notifications when the screen is locked. Thank you.
You are welcome!
Axel F.
Thank you for the info, all seems to be working properly now. The information you have provided me with was the complete opposite of what the other agent told me. Thank you again.
Notifications
