Phone calls not working Apple car pla

Hi my Apple car play was working fine but then my phone updated and now everything works except phone calls. I can see the caller, I can answer, I can call others but then have to click speaker on my phone and i can hear it out of my phone not my car. Even when they ring it doesn’t make the ringing sound through my car. Have done all system resets and still nothing

iPhone 11, iOS 13

Posted on Mar 2, 2020 4:00 AM

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1 reply

Mar 3, 2020 4:40 PM in response to Lozza073

Hello Lozza073.


Thanks for reaching out to Apple Support Communities.


If I'm understanding correctly, since updating the iOS for your iPhone, you have been experiencing CarPlay audio issues. I will be glad to assist.


In addition to the steps provided in the following resource, I would also recommend contacting your car manufacturer to see if there are any firmware updates available:


If you need help with CarPlay


If the issue persists, please contact Apple Support


Contact Apple for support and service

Cheers.

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Phone calls not working Apple car pla

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