Is this a legit email?

Is this a legit email and should I give the information it is requesting??




[Edited by Moderator]

iPhone XR, iOS 13

Posted on Mar 2, 2020 7:14 AM

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4 replies

Mar 2, 2020 7:24 AM in response to Indy-KAJO-61

Apple won't send you an email/text telling you your account is disabled/restricted or will be disabled/restricted. You will find out the next time you try to log in somewhere.


Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.


Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams. https://support.apple.com/en-us/HT204759


Identifying legitimate emails from the iTunes Store. https://support.apple.com/en-gb/HT201679


Mar 2, 2020 9:43 AM in response to Indy-KAJO-61

No do not give them the information. You are being scammed.


Did you provide any potentially damaging information? If yes, you'll need to follow up, for example, with a credit card company, Apple, your bank, etc.

 

If you gave you Apple ID password to a scammer, then

 

Change your Apple ID password https://support.apple.com/en-us/HT201355

 

Here is what to do [before] or after you change your Apple ID or password (Sign out of all Apple services and devices that use your Apple ID. If you want to use your iPhone, iPad, or iPod touch to change your Apple ID, stay signed in with your Apple ID on only that device

https://support.apple.com/en-us/HT204071

 

For scam related information from Apple including reporting scans to Apple see Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams https://support.apple.com/en-us/HT204759

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Is this a legit email?

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