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Driver problems (no audio) on Windows 10 (installed without Boot Camp Assistant)

Hello.


I've had Windows 7 installed through Boot Camp Assistant running fine for years now, but decided to make a clean upgrade to Windows 10 today - using a new SSD, specifically.


On my Mac side, running Mojave*, I downloaded the latest Windows 10 image (November 2019) and opened up Boot Camp Assistant, but I ran into problems straight after that: I kept getting an error about the failed download of the Windows software, even though I was attempting to install the whole OS and not just to download the software, and I couldn't make sense of it in any way.


After exhausting several alternatives, I tried creating a bootable Windows installer and eventually managed to do it on an external drive formatted to ExFAT (I wasn't able to use other formats due to the Windows .iso being larger than 4GB); I installed the OS and then all the BootCamp Windows software (through the specific BootCamp Assistant option, which worked fine for this) and it all seemed to be working fine, until I noticed that the Apple drivers weren't working as they should.


Specifically:

  • I get no functions related to the F1 to F12 keys, so no keyboard backlight management, no screen brightness option, etc.
  • I have a "No Audio Output Device is installed" error that gives me no audio whatsoever.


Everything else seems to be working fine, but I'm not 100% sure since I've been focusing on these problems. I tried everything to fix this: reinstalling the audio drivers specifically, reinstalling the BootCamp drivers (through the setup exe, through the single exe's, multiple times), removing the drivers, using Windows Update, using Apple Software Update, using various software specifically to download and update drivers, installing other audio drivers (Realtek, Cirrus), updating through Device Manager, but nothing works.


In Device Manager, I have an exclamation point next to "Sensors > Light Sensor" and "System Devices > High Definition Audio Controller".


To clarify:

  • My main OS, macOS Mojave, is installed on an SSD, on its own. Windows 10 is installed on a separate SSD, on its own.
  • *I'm using Mojave because Catalina was giving me problems with the lacking compatibility of certain 32bit apps that I couldn't go without; so I downgraded (clean install).
  • On boot, Windows 10 shows up as "EFI Boot", not sure if that's relevant.
  • I have a mid-2012 13" MacBook Pro.


I'm at my wits' end. I'd really, truly appreciate some help with this. Thank you.

MacBook Pro 13", macOS 10.14

Posted on Mar 2, 2020 1:25 PM

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Question marked as Top-ranking reply

Posted on Mar 2, 2020 2:27 PM

On a 2012 Mac, the internal Audio are exposed when BIOS mode is legacy. The normal layout for BC Assistant is to use single-disk system. BCA does not support a two-disk 2012 MBP. Bypassing BCA results in UEFI mode, which does not see the built-in Audio devices.


The W10 SSD should be in the main bay. The macOS SSD can be in the Optical drive bay (optibay). The disk in the Optibay should be disconnected during the installation from disk end, which allows a BIOS installation to complete. When Windows is fully functional, you can connect the Optibay disk. Your 2012 Mac allows a USB Installer to be created using Create+Download options, which can be used after the Optibay disk is disconnected temporarily.

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6 replies
Question marked as Top-ranking reply

Mar 2, 2020 2:27 PM in response to Nesphyd

On a 2012 Mac, the internal Audio are exposed when BIOS mode is legacy. The normal layout for BC Assistant is to use single-disk system. BCA does not support a two-disk 2012 MBP. Bypassing BCA results in UEFI mode, which does not see the built-in Audio devices.


The W10 SSD should be in the main bay. The macOS SSD can be in the Optical drive bay (optibay). The disk in the Optibay should be disconnected during the installation from disk end, which allows a BIOS installation to complete. When Windows is fully functional, you can connect the Optibay disk. Your 2012 Mac allows a USB Installer to be created using Create+Download options, which can be used after the Optibay disk is disconnected temporarily.

Mar 3, 2020 5:28 AM in response to Loner T

Okay, so I made sure to only have the macOS SSD in while creating an USB installer using BCA, then I switched to having only the Windows SSD in the main bay. I made a clean install, the backlight is working now (even though there's an exclamation mark in Device Manager) but I still get "No Audio Output Device is installed". BIOS mode is still UEFI.


I thought I did the steps correctly, maybe I misunderstood something?

Driver problems (no audio) on Windows 10 (installed without Boot Camp Assistant)

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