i've been trying to share notes that have scanned documents on messenger or whatsapp but it keeps saying that it can't load the content. it worked 2 weeks ago but now it just won't. everything is up to date and i'm logged onto icloud and everything
iPhone 7, iOS 13
Good afternoon pondelonge,
Welcome to the Apple Support Communities!
I understand you are trying to share notes that have scanned documents on Messenger and WhatsApp but the content can't be loaded. Can you provide some additional information about this?
The resources below explain how to share and collaborate with Notes using iCloud. You may need to reach out to Facebook for help with their apps.
Use Notes on your iPhone, iPad, and iPod touch
Share your notes on your iPhone, iPad, iPod touch, or Mac
Use the Files app on your iPhone, iPad, or iPod touch
Take care.
hello
yes i am using the apple notes app and trying to send to the messenger app. when it worked, it used to send them as pdf files automatically. as for format i literally have no idea how it saves them
i haven't changed anything to any app so i really don't understand why it's not working. i don't think it has anything to do with facebook because i can't share on whatsapp or a text. i can share simple notes with no problem
Hi pondelonge,
Based on the information you've provided, I think contacting Apple Support may be the best way to troubleshoot this issue.
Take care.
i've tried but apparently i'm not qualified for technical help, thanks anyway for your time
can't share notes
