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I received an email saying that the password for my Apple ID has been reset. I didn’t make that change

I received an email from Apple support that The password for my Apple ID has been successfully reset. I didn’t make that change! What should I do?




[Edited by Moderator]

Posted on Mar 4, 2020 9:07 AM

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Question marked as Top-ranking reply

Posted on Mar 4, 2020 9:14 AM

You signed in here using your Apple ID, right? If yes, it has not been reset unless you took some action to do so, and I think you are being subjected to a scam.


Did you provide any potentially damaging information to anyone? If yes, you'll need to follow up, for example, with a credit card company, Apple, your bank, etc.

  

And, see Identify legitimate emails from the App Store or iTunes Store https://support.apple.com/en-us/HT201679

 

For scam related information from Apple including reporting scams to Apple, see Avoid phishing

emails, fake 'virus' alerts, phony support calls, and other scams https://support.apple.com/en-us/HT204759

1 reply
Question marked as Top-ranking reply

Mar 4, 2020 9:14 AM in response to haya241

You signed in here using your Apple ID, right? If yes, it has not been reset unless you took some action to do so, and I think you are being subjected to a scam.


Did you provide any potentially damaging information to anyone? If yes, you'll need to follow up, for example, with a credit card company, Apple, your bank, etc.

  

And, see Identify legitimate emails from the App Store or iTunes Store https://support.apple.com/en-us/HT201679

 

For scam related information from Apple including reporting scams to Apple, see Avoid phishing

emails, fake 'virus' alerts, phony support calls, and other scams https://support.apple.com/en-us/HT204759

I received an email saying that the password for my Apple ID has been reset. I didn’t make that change

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