Cannot sign in to iCloud on iPod with iOS 6.1.6
I get the prompt to sign in agaian with the password and the access code but still get the message that id or password is incorrect.
Any ideas?
quinn
iPod Touch (4th Gen)
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User profile for user:
Leanne_68
User level:
Community Specialist
Hey t quinn,
If I understand correctly, you are trying to sign in to iCloud but you are not able to sign in. Since you are using iOS 6.1.6, I would recommend you use this article to help troubleshoot the issue.
"What if I use two-factor authentication on a device running older software?
If you use two-factor authentication with devices running older OS versions—like an Apple TV (2nd or 3rd generation)—you might be asked to add your six-digit verification code to the end of your password when signing in. Get your verification code from a trusted device running iOS 9 and later or OS X El Capitan and later, or have it sent to your trusted phone number. Then type your password followed by the six-digit verification code directly into the password field."
Two-factor authentication for Apple ID
Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.
Thank you for using Apple Support Communities. Have a good one.