Mac OS X terms and conditions

I factory reseted my MacBook Air and I was in the Mac OS X setup and in the terms and conditions I pressed agree and it would not work


MacBook Air 13", macOS 10.15

Posted on Mar 5, 2020 8:54 PM

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Question marked as Top-ranking reply

Posted on Mar 6, 2020 10:41 AM

Hello BenJAVA,


After reviewing your post, it sounds like the MacBook Air got stuck during the setup process. I would recommend you use this article to help troubleshoot the issue.


"To resolve, press and hold the power button on your Mac for up to 10 seconds, until your Mac turns off. Then turn your Mac back on. Your Mac should now start up normally."


If your Mac is stuck on the 'Setting Up Your Mac' screen


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Thank you for using Apple Support Communities. Have a nice day.

1 reply
Question marked as Top-ranking reply

Mar 6, 2020 10:41 AM in response to BenJAVA

Hello BenJAVA,


After reviewing your post, it sounds like the MacBook Air got stuck during the setup process. I would recommend you use this article to help troubleshoot the issue.


"To resolve, press and hold the power button on your Mac for up to 10 seconds, until your Mac turns off. Then turn your Mac back on. Your Mac should now start up normally."


If your Mac is stuck on the 'Setting Up Your Mac' screen


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Thank you for using Apple Support Communities. Have a nice day.

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Mac OS X terms and conditions

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