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MacPro late 2013 - OS Catalina - Crashes all the time

Hey!


After installing Catalina on my MacPro late 2013, it crashes 1-3 times every day. I report it every time.

Before Catalina the computer never crashed.


I must point out, machine started crashing after installing Catalina upgrade, and after installing Catalina fresh 100% alone without any other third party programs, it still crashed.


It says: "Machine has restarted because of a problem."


I have also installed 100% fresh install of Catalina, formatet the whole drive and installed it. 

The same problem occurs all the time, no effect.


Machine is:

MacPro 2013 (trashcan), 3,0GHz 8-Core Xeon, 64GB RAM, AMD FirePro D700


My current installed programs are:

  • Adobe Creative Cloud - Photoshop and Lightroom and Bridge
  • Microsoft Office
  • Epson software
  • WinZip
  • TG Pro
  • DxO Photolab 2


Here is the picture and log.


Does anyone have any idea what to do???

Posted on Mar 6, 2020 12:58 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 7, 2020 7:41 AM

I use File Sharing over Gigabit Ethernet to my home Server. It produces results comparable to a directly-connected rotating Hard drive.


Using this feature at top possible speeds requires a Switch that can run at Gigabit Ethernet speeds AND can properly handle Jumbo frames. When I was just using my old Router as a Switch, it could not do the Jumbo Frames, and therefore tested slower than expected. Using an inexpensive Gigabit Ethernet Switch has solved the speed issues.



8 replies
Question marked as Top-ranking reply

Mar 7, 2020 7:41 AM in response to nicholasfromhundvåg

I use File Sharing over Gigabit Ethernet to my home Server. It produces results comparable to a directly-connected rotating Hard drive.


Using this feature at top possible speeds requires a Switch that can run at Gigabit Ethernet speeds AND can properly handle Jumbo frames. When I was just using my old Router as a Switch, it could not do the Jumbo Frames, and therefore tested slower than expected. Using an inexpensive Gigabit Ethernet Switch has solved the speed issues.



Mar 6, 2020 1:35 PM in response to Grant Bennet-Alder

Hello Grant! Thank you for the reply.


I went to my Systemreport >Thunderbolt to find out what versions I use.


This is what came up:

  • Thunderbolt bus 0: Firmwareversjon 19,2
  • Thunderbolt bus 1: Firmwareversjon 19,2 (Here is Thunderbolt display connected with Firmwareversjon: 26,2 Port Micro-firmwareversjon: 2.0.7
  • Thunderbolt bus 2: Firmwareversjon 19,2 (Here is G-Raid Studio External Harddrive connected with Firmwareversjon: 24,1


Mar 6, 2020 10:07 PM in response to Grant Bennet-Alder

I have found the information.


Maskinvareoversikt:


 Modellnavn: Mac Pro

 Modellidentifikator: MacPro6,1

 Prosessornavn: 8-Core Intel Xeon E5

 Prosessorhastighet: 3 GHz

 Antall prosessorer: 1

 Totalt antall kjerner: 8

 Nivå 2-buffer (per kjerne): 256 kB

 Nivå 3-buffer: 25 MB

 Hyper-Threading-teknologi: Aktivert

 Minne: 64 GB

 Oppstart-ROM-versjon: 134.0.0.0.0

 SMC-versjon (system): 2.20f18

 Illumination-versjon: 1.4a6

Mar 7, 2020 7:19 AM in response to nicholasfromhundvåg

Your Oppstart-ROM-versjon: 134.0.0.0.0 appears to be up-to-date. You do not have firmware too old, a possible mechanism for this failure.


This may be a Hardware failure. Have you run the diagnostic? I believe your Mac can provide the diagnostic using the D key start startup. It may need to load it over Wi-Fi (using a mechanism from Internet Recovery, which takes a rather long time).



Mar 7, 2020 7:31 AM in response to Grant Bennet-Alder

Hey Grant!


I had iMac connected using thunderbolt cable to my MacPro for sharing purposes. I think its called Thunderbolt bridge. This cable I have now disconnected physically.

And I have also disabled HandOff feature from my iMac, MacPro and iPhone. I read somewhere that HandOff could cause problems or make OSX unstable.


So far, there has not been any restarts since I have done this, I will be running machine for the next few days without shutting it down and see.


I cant think of anything else since you said the "Criminal" here is the "Thunderbolt drivers, thunderbolt software or thunderbolt hardware", so it might be something with that iMac is in Sleep mode, then MacPro in sleep mode and at some point something happens here that causes the failure on MacPro.

Although, iMac has never had issues with freezing og anything else so its only MacPro.


I cant think it would be a hardware problem because all this started with Catalina upgrade.


Thank you again Grant for taking the time to answer my post and trying to help me, I appreciate it!


If I dont get any restarts in the next few days I will post last reply to close the thread. I really hope that it has something to do with the Thunderbolt cable connecting two Macs for sharing purposes.

Mar 8, 2020 4:10 AM in response to Grant Bennet-Alder

Hey Grant!

The machine is now stable I think, I have not had any stabilty issues since I disconnected Thunderbolt bridge connection.


Thanks for the tip about the Gigabit Ethernet sharing, I will acquire a simple switch and try to connect them that way.


To summarize, for other people reading this topic;

The computer resets I belive were caused by the Thunderbolt bridge connection between two macs. It worked fine before Catalina, so I assume it has something to do with that.

Solution for file sharing between Macs as you suggested; Disconnect thunderbolt bridge and go over to Gigabit Ethernet sharing using a simple switch.

MacPro late 2013 - OS Catalina - Crashes all the time

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