Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Photos cannot find existing photo library even when I double click on it.

Clicking on Photos gives the message Photos cannot find the System Photo Library named “Photos Library.photoslibrary”


Option-Click Photos -> Create New gives the message Photos cannot find the System Photo Library named “Photos Library 2.photoslibrary” where Photos Library 2 is the name Photos generated.


I have read/write access to the pictures folder and the photoslibrary file. Software is latest versions: MacOS Catalina (10.5.3) and Photos 5.0.


I've rebooted with cmd-option-pr.


Any suggestions what to try next?

iMac 27" 5K, macOS 10.13

Posted on Mar 6, 2020 8:30 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 6, 2020 9:35 AM

Log into another user account, Set up users, guests, and groups on Mac and see if the problem persists. (This tells us if the problem is limited to your user account or is system wide).


If the problem is limited to your user account boot into Safe Mode (Use Safe Mode to isolate issues with your Mac and Playing Safe: what does Safe Mode do?) from your user account and test the library from there. Reboot normally and test again.

NOTE: Safe Mode boot can take up to 10 minutes as it's doing some system cache cleaning, volume verifying and directory repairing. 


2 replies
Question marked as Top-ranking reply

Mar 6, 2020 9:35 AM in response to bobrickard

Log into another user account, Set up users, guests, and groups on Mac and see if the problem persists. (This tells us if the problem is limited to your user account or is system wide).


If the problem is limited to your user account boot into Safe Mode (Use Safe Mode to isolate issues with your Mac and Playing Safe: what does Safe Mode do?) from your user account and test the library from there. Reboot normally and test again.

NOTE: Safe Mode boot can take up to 10 minutes as it's doing some system cache cleaning, volume verifying and directory repairing. 


Photos cannot find existing photo library even when I double click on it.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.