You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

High pitched sound on phone call with iPhone 11 Pro max

Every time I'm on the phone with my friend (about 3-4 times a week) we hear a high pitched noise that varies in length. It is really annoying. We've been talking on our cell phones for years and the only difference is my one month old iPhone 11 Pro Max. Any ideas as to what might be causing this?

iPhone 11 Pro Max, iOS 13

Posted on Mar 6, 2020 2:07 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 16, 2020 1:39 PM

I have the exact same issue on my iPhone X during calls, an extremely annoying high pitched sound lasting for about one second at random intervals. There is no difference whether using the airpods (not the latest generation), using my bluetooth Bose headset, using the standard wired earbuds or just talking directly into the phone. Most of my friends have iPhones but it's certainly more frequent / intense when talking to some of them and I have a feeling that this only happening when both parties are on an iPhone but they have no similar disturbance when talking to me or others. This started happening about 6 months back and I have used this phone since its release. Wi-Fi calling is switched off on my phone.


As commented above, I have no issues listening to music (e.g. Spotify) or other media on the phone on the same devices - just during calls.

4 replies
Question marked as Top-ranking reply

Apr 16, 2020 1:39 PM in response to barbpol

I have the exact same issue on my iPhone X during calls, an extremely annoying high pitched sound lasting for about one second at random intervals. There is no difference whether using the airpods (not the latest generation), using my bluetooth Bose headset, using the standard wired earbuds or just talking directly into the phone. Most of my friends have iPhones but it's certainly more frequent / intense when talking to some of them and I have a feeling that this only happening when both parties are on an iPhone but they have no similar disturbance when talking to me or others. This started happening about 6 months back and I have used this phone since its release. Wi-Fi calling is switched off on my phone.


As commented above, I have no issues listening to music (e.g. Spotify) or other media on the phone on the same devices - just during calls.

High pitched sound on phone call with iPhone 11 Pro max

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.