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We have to mail the old iPhone back but are not sure if we took the SIM card out

We bought a new iPhone online already setup for our phone number. We have to mail the old phone back but are not sure if we take the SIM card out or what we do to clear that phone before mailing back.

we bought a new xr and are returning a 6.

thank you,

kat


[Re-Titled by Moderator]

iPhone 6s, iOS 13

Posted on Mar 7, 2020 3:23 AM

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Posted on Mar 7, 2020 3:41 AM

Yes, take the SIM card out, after following these instructions:--> What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

Regards

Giulio

1 reply

We have to mail the old iPhone back but are not sure if we took the SIM card out

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