MacBook Pro 16-inch terrible temperature and battery life

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MacBook Pro 16-inch terrible temperature and battery life

The computer overheats whenever the dedicated GPU is used no matter how large or little the load is, whenever any process uses it, the temperature will jump to over 75°C and the fans will run at 5600RPM (a lot of noise). Furthermore, battery life is pathetic when this happens (dropping from 6 hours of no-gpu use, to about 1 hour).

This is completely unacceptable, I've had this computer for a month and I'm very disappointed. I've had a 2015 MacBook Pro and only had these temperatures under (very) heavy loads.

MacBook Pro

Posted on Mar 7, 2020 12:36 PM

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Answer 1

Kappy

Level 10

362,007 points

Mar 7, 2020 12:37 PM in response to JulianAntonielli

Make an appointment at the Apple Genius Bar for service. If you need to find an Apple Store - Find a Store - Apple. Also, see How to find your nearest Apple Authorized Service Provider (AASP) or Distributor (AAD).

"Your Apple-branded or Beats-branded hardware product (“Product”) is warranted against defects in materials and workmanship for a period of ONE (1) YEAR from the date of original retail purchase (“Warranty Period”) when used in accordance with Apple`s user manuals (refer to www.apple.com/support/country). Under this warranty, you will be able to direct your claims to Apple even in situations where you purchased the Apple Product from a third party.” [Apple One (1) Year Limited Warranty – Accessory - For Apple and Beats Branded Products Only.]

FYI: These are user-only forums. You are not speaking to Apple. if you need to speak with Apple Support, then contact product and tech support: Contacting Apple for support and service including international calling numbers.

Thank you for your understanding and support.

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