so I tried a free trial thing for an editing app I downloaded. And I canceled the subscription the day of because I knew I would forget if not. It’s now trying to charge my account $35 which is not on there and it won’t let me download any apps onto my phone until I update my payment method. I need an app ASAP please help
iPhone XR, iOS 13
How did you cancel it exactly? Deleting the App does not in any way cancel the subscription.
If its trying to charge you, it means either you did not cancel it, or you cancelled it less than 24 hours before it was set to renew into the paid subscription.
If its already attempted the charge, the only option is to let it complete correctly, by providing a verifiable payment method.
Once it completes, you’ll be able to again make use of the App store and download the App you need.
You will also be able to request a refund directly to iTunes Support: iTunes Store - Contact Us - Official Apple Support
How did you cancel it exactly? Deleting the App does not in any way cancel the subscription.
If its trying to charge you, it means either you did not cancel it, or you cancelled it less than 24 hours before it was set to renew into the paid subscription.
If its already attempted the charge, the only option is to let it complete correctly, by providing a verifiable payment method.
Once it completes, you’ll be able to again make use of the App store and download the App you need.
You will also be able to request a refund directly to iTunes Support: iTunes Store - Contact Us - Official Apple Support
Subscriptions
