Air Drop not working on iPhone 11Pro

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Level 1

4 points

Air Drop not working on iPhone 11Pro

I can’t get my new iPhone to air drop To connect to another iPhone 11. I had an iPhone 6 before the purchase of the new one. I could airdrop with that. I’ve checked all my settings, followed instructions I’ve found online, even logged out of iCloud and back into it. I was able to connect to her Mac bit still unable to connect her phone. Any suggestions?

iPhone 11 Pro Max, iOS 13

Posted on Mar 9, 2020 6:01 AM

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Answer 1

SravanKrA

Level 10

431,760 points

Mar 9, 2020 6:03 AM in response to AudHG

Before you begin

Make sure that the person you're sending to is nearby and within Bluetooth and Wi-Fi range.
Check that you and the person you're sending to have Wi-Fi and Bluetooth turned on. If either of you have Personal Hotspot on, turn it off.
Check if the person you're sending to has their AirDrop set to receive from Contacts Only. If they do, and you’re in their Contacts, they need to have your email address or mobile number in your contact card for AirDrop to work.
If you're not in their Contacts, have them set their AirDrop receiving setting to Everyone in order to receive the file.

You can put your AirDrop receiving setting to Contacts Only or Receiving Off at any time to control who can see your device and send you content in AirDrop.

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