User profile for user: Reapnow.com
Reapnow.com Author
User level: Level 1
5 points

Podcast image wont update

Hello! I'm using Subplash, which is a company that produces mobile apps (and more) for churches. I use it to build our podcast. I recently changed the main show image file on subsplash. I did this early in January. When the image failed to update, I did some research and have tried everything I could to get the image to update. I uploaded a new image (1400x1400) about a month ago, and Apple still wont update the image. (The image has updated perfectly EVERYWHERE else (Google, Stitcher, Spotify etc). Why has it still not updated??


RSS: https://podcasts.subsplash.com/643cd26/podcast.rss

Posted on Mar 9, 2020 10:38 AM

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User profile for user: Roger Wilmut1
Roger Wilmut1
User level: Level 10
131,540 points

Posted on Mar 9, 2020 11:20 AM

Your image's URL is


https://images.subsplash.com/image.jpg?id=15744b41-1f19-4b4e-993d-8f35b02e6e79&w=1400&h=1400


The image itself appears to be OK, but iTunes expects the URL to end with the extension, .jpg. It can take some days before a changed image will appear in the Store, and it's essential that the image has a new file name as otherwise the Store - ehich caches the image - has no way of knowing it's changed. If it's been some days sinc you updated it and you did change the file name, it's possible that the Store is rejecting the scripting in the URL and you will need to provide a simple URL which ends with the extension.

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User profile for user: Roger Wilmut1
Roger Wilmut1
User level: Level 10
131,540 points

Mar 9, 2020 11:20 AM in response to Reapnow.com

Your image's URL is


https://images.subsplash.com/image.jpg?id=15744b41-1f19-4b4e-993d-8f35b02e6e79&w=1400&h=1400


The image itself appears to be OK, but iTunes expects the URL to end with the extension, .jpg. It can take some days before a changed image will appear in the Store, and it's essential that the image has a new file name as otherwise the Store - ehich caches the image - has no way of knowing it's changed. If it's been some days sinc you updated it and you did change the file name, it's possible that the Store is rejecting the scripting in the URL and you will need to provide a simple URL which ends with the extension.

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Podcast image wont update

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