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Level 1

4 points

iTunes account is disabled

My Apple store won’t let me download because it say my iTunes account has been disabled and I’m not sure what to do.

iPhone 8, iOS 13

Posted on Mar 10, 2020 11:42 AM

Top-ranking reply

Level 10

149,592 points

Posted on Mar 10, 2020 11:48 AM

Hi Keylani,

If your AppStore and iTunes account has been disabled then you will need to contact Apple Support by clicking here➔ If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

Follow the instructions in the article and it will guide you through so you can try and resolve this.

Axel F.

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