You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: LaurRajin2
LaurRajin2 Author
User level: Level 1
4 points

Cannot reset security questions (we do not have sufficient informstion to reset yout security questions)

I honestly tried over and over again,but I forget my security answers and eventually I got locked out of my apple id. I tried to change my security questions but I couldn’t.

We do not have sufficient information to reset your security questions. Help me please

iPhone XR, iOS 13

Posted on Mar 10, 2020 5:44 PM

Reply
Question marked as Top-ranking reply
User profile for user: Niel
Niel
User level: Level 10
732,431 points

Posted on Mar 10, 2020 5:47 PM

You need to contact Apple's Account Security team. To reach them, click here and pick a method; if you can't use any of the ones listed, fill out and submit this form.


(179380)

View in context
1 reply

Cannot reset security questions (we do not have sufficient informstion to reset yout security questions)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up